• A9
    A9
    Wi-Fi Connected Mapping and Navigation
    Powered by Gen 4 CyclonePower Cleaning System
  • A9s
    A9s
    Hybrid Cleaning with Panoramic Navigation
    Featured by Innovative Vibrating Water Tank
  • A8
    A8
    Smart Panoramic Navigation & Route Planning
    Marrying leading-edge technology with sophisticated aesthetics.
  • A7
    A7
    Smart Planned Cleaning Robot
    Smart Planned Cleaning Robot Vacuum with APP Control
  • A6
    A6
    Powerful vacuuming with sophisticated aesthetics
    A sophisticated decor in itself, A6 is powered by Gen 2 CyclonePower cleaning system which ensures enhanced cleaning performance.
  • A4s
    A4s
    Deep carpet cleaning specialist
    Deep cleaning technology designed for use on any carpet and any floor surface.
  • A40
    A40
    Specialized for carpet deep cleaning
    Marrying superior cleaning power with user-friendly operation.
  • V8s
    V8s
    Smart 2-in-1 planned cleaning
    The smart planned cleaning system and award-winning i-Dropping system make V8s an efficient and methodical dry and wet cleaner.
  • V80
    V80
    Vacuuming & mopping robot vacuum
    All-around, powerful home cleaning master.
  • V7s Plus
    V7s Plus
    Intelligent vacuuming & mopping
    Hybrid vacuuming & mopping robot magician to tackle debris, stains and dirt for any indoor space.
  • V5s Pro
    V5s Pro
    Integrated vacuuming & mopping robot
    2 in 1 cleaning vacuuming and mopping, dual-function home floor solution.
  • V3s Pro
    V3s Pro
    Powerful vacuuming for pet hair
    With tangle-free suction nozzle, and"AirAway"technology, pet shedding and regular dust and dirt are handled hands-free.
  • V55
    V55
    Integrated vacuuming & mopping robot with ElectroWall
    Vacuuming and mopping in one, equipped with vacuuming and mopping cleaning modes.
  • V50
    V50
    Powerful vacuuming with dry mopping
    Packed with powerful suction that could easily pick up dirt, hair, dust and grime.
  • V4
    V4
    Smart vacuuming for home dirt
    With smart sensors and a well-designed body, it can roam through your house effortlessly while you are at work, or spending valuable time doing something else.
  • Shinebot W400
    Shinebot W400
    Floor Washing Robot
    Harsh with Stain, Gentle with Floor
  • H50
    H50
    Cordless Stick Vacuum Cleaner
    Less Hassle, Deeper Clean
Contact ILIFE for general inquries, troubleshooting, product support, order support. Shop at ILIFE for free shipping.
We provide support infomation about our robot vacuum by FAQs, User Manual, How to Video, Replacement Parts&Accessories.
FAQs
  • Why does the robot make more noise and clean less efficiently than before? 2018 - 03 - 20
    The robot needs to be maintained regularly. Follow these steps to remove debris from the robot:1.Turn off the power switch. Remove and empty the dustbin.2.Clean the primary and high-performance filters.3.Clean the main brush .4.Remove and clean the side brushes.5. Remove and clean the main brush.
  • The noise level has clearly increased. 2018 - 03 - 20
    1. Clean the main brush if it is clogged with debris.2. Check if the side brushes are loose.3. The dustbin is full or the high-performance filter was washed with water. Empty the dustbin and replace the high-performance filter.4. Noise level increases when the robot is in MAX mode.
  • The robot isn’t mopping the floor properly. 2018 - 03 - 20
    The mop cloth holder may be installed improperly. Press in the middle of the holder and you should hear a click and the holder should be level.
  • Water isn’t coming out of the water tank. 2018 - 03 - 20
    1. Check if the water tank is properly installed: align the air pump with the valve. Tab the valve with a small stick a few times to make sure water can pass through.2. Clean the outlets if they are clogged with debris.
  • The robot isn’t connected to the charging base for recharge. 2018 - 03 - 19
    1.Clean the charging pins on the robot and the charging  base if they are dirty. Try to recharge the robot again.2.Press the Home button on the remote to let the robot dock itself instead of placing the robot on the dock yourself.
  • The robot is circling around a small area. 2018 - 03 - 19
    The side wheels may be jammed by debris. If cleaning the wheels doesn’t help, contact our customer service representatives. Please pay attention to the number of beeps in the error message when the robot shuts down.
  • The side wheels slip or are not rotating while the robot is cleaning. 2018 - 03 - 19
    1. There is liquid on the floor. The slip is caused by reduced friction between the side wheels and the floor.  2. The mop cloth holder has loosened during cleaning and causes too much friction with the floor. Remove the mop cloth holder.
  • The robot has missed or repeated cleaning some areas. 2018 - 03 - 19
    1. The robot will automatically clean the areas that it has missed. Do not move it or block its cleaning route.2. Because every home setting is different, spatial analysis discrepancy may happen. If the robot hasn’t covered some areas, put it in another spot manually and restart the cleaning cycle.3. Before using the robot, clear excessive objects on the floor that may block its cleaning path (e.g. cables, slippers, upright fan). The robot cannot clean narrow spaces which are smaller than itself. Rearrange the furniture and settings for better cleaning results.
  • The side brushes are not working or rotating very slowly. 2018 - 03 - 19
    1. The robot’s battery is low and has entered into search mode for the charging base. The robot's side brushes and wheels will move slower in this mode.2. Side brushes are jammed by debris. Remove and clean them.
  • Can I charge the robot with the water tank in it? 2018 - 03 - 20
    Water tank must be removed before charging. This may cause damages to the robot and the charging base.
  • The robot moves backwards and circles around and stops. The a red alert light appears and two quick 2018 - 03 - 20
    beeps follow.1. Check if the bumper is out all the way. Loosen the screws along the front bumper and tap to restore it to the original position. If nesessary, remove the front bumper, clean and reinstall (make sure not to make screws too tight).2. Clean the cliff sensors if they are dusty or covered by debris. If problem persists, contact our customer care.
  • The robot moves forward in a straight line, circle around, moves in a straight line and stops. 2018 - 03 - 19
    (Side brushes may stop spinning). Then a red alert light appears and four quick beeps as below.Clean the main  brush and its ends. If problem persists, contact our customer care.
  • Why does the robot spit out dust while it’s working? 2018 - 03 - 19
    1. Check if the dustbin is full. Empty and clean the dustbin regularly.2. Always lift up the robot from the slanted end of the bumper.
  • The robot makes pulsing noise while it’s mopping. 2018 - 03 - 20
    That is the noise from the air pump. Please push down the water tank to align the valve on the water tank to the air pump.
  • The robot moves backwards abruptly. 2018 - 03 - 20
    The internal parts of the robot have been damaged. Please contact our customer service.
  • Can I put detergents into the water tank? 2018 - 03 - 20
    Detergents are not recommended. Detergent residuals may block the outlets of the tank, preventing water flow.

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