• A8
    A8
    Smart Panoramic Navigation & Route Planning
    Marrying leading-edge technology with sophisticated aesthetics.
  • A7
    A7
    Smart Planned Cleaning Robot
    Smart Planned Cleaning Robot Vacuum with APP Control
  • A6
    A6
    Powerful vacuuming with sophisticated aesthetics
    A sophisticated decor in itself, A6 is powered by Gen 2 CyclonePower cleaning system which ensures enhanced cleaning performance.
  • A4s
    A4s
    Deep carpet cleaning specialist
    Deep cleaning technology designed for use on any carpet and any floor surface.
  • A40
    A40
    Specialized for carpet deep cleaning
    Marrying superior cleaning power with user-friendly operation.
  • V8s
    V8s
    Smart 2-in-1 planned cleaning
    The smart planned cleaning system and award-winning i-Dropping system make V8s an efficient and methodical dry and wet cleaner.
  • V80
    V80
    Vacuuming & mopping robot vacuum
    All-around, powerful home cleaning master.
  • V7s Pro
    V7s Pro
    Intelligent vacuuming & mopping
    Hybrid vacuuming & mopping robot magician to tackle debris, stains and dirt for any indoor space.
  • V5s Pro
    V5s Pro
    Integrated vacuuming & mopping robot
    2 in 1 cleaning vacuuming and mopping, dual-function home floor solution.
  • V3s Pro
    V3s Pro
    Powerful vacuuming for pet hair
    With tangle-free suction nozzle, and"AirAway"technology, pet shedding and regular dust and dirt are handled hands-free.
  • V55
    V55
    Integrated vacuuming & mopping robot with ElectroWall
    Vacuuming and mopping in one, equipped with vacuuming and mopping cleaning modes.
  • V50
    V50
    Powerful vacuuming with dry mopping
    Packed with powerful suction that could easily pick up dirt, hair, dust and grime.
  • V4
    V4
    Smart vacuuming for home dirt
    With smart sensors and a well-designed body, it can roam through your house effortlessly while you are at work, or spending valuable time doing something else.
  • W400
    W400
    Floor Washing Robot
    Harsh with Stain, Gentle with Floor
Contact ILIFE for general inquries, troubleshooting, product support, order support. Shop at ILIFE for free shipping.
We provide support infomation about our robot vacuum by FAQs, User Manual, How to Video, Replacement Parts&Accessories.
Privacy Policy

ILIFE Privacy Policy


This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

 

What personal information do we collect from the people that visit our website?

 

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience.

 

When do we collect information?

 

We collect information from you when you place an order, subscribe to a newsletter, respond to a survey, fill out a form, use live Chat, open a support ticket or enter information on our site.

Provide us with feedback on our products or services.

 

How do we use your information?

 

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.

 To improve our website in order to better serve you.

 To allow us to better service you in responding to your customer service requests.

 To administer a contest, promotion, survey or other site feature. 

• To marketing and advertising products and services.

 To quickly process your transactions.

 To ask for ratings and reviews of services or products

 To follow up with them after correspondence (live chat, email or phone inquiries)

 

How do we protect your information?

 

We use a variety of information security measures to protect your online transactions with us.


 We use reasonable security measures to protect the confidentiality of personal information under our control and appropriately limit access to it.

 Our digital properties use encryption technology to protect your personal information.

 

Do we use 'cookies'?

 

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.


We use cookies to:

 Understand and save user's preferences for future visits.

 Keep track of advertisements.

 Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.


You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

 

If you turn cookies off, some features will may be disabled. It won't affect the user's experience that make your site experience more efficient and may not function properly.

 

Third-party  disclosure

 

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice and your Consent. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety. 

However, anonymous visitors information may be provided to other parties for marketing, advertising, or other uses.

 

Third-party links

 

Occasionally, at our discretion, we may include or offer third-party hyperlink on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

 

Google

 

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en 

We use Google AdSense Advertising on our website.


Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.


We have implemented the following:

 Remarketing with Google AdSense

 Google Display Network Impression Reporting

 Demographics and Interests Reporting

 DoubleClick Platform Integration

 

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.


Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

 


You will be notified of any Privacy Policy changes:

 On our Privacy Policy Page

• Can change your personal information:

 By emailing us

 By calling us

 By chatting with us or by sending us a support ticket


How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.


Does our site allow third-party  behavioral tracking?

It's also important to note that we allow third-party behavioral tracking.

 

COPPA (Children Online Privacy Protection Act)

 

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 13 years old.

 

Fair Information Practices

 

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

 We will notify you via email within 7 business days.

Or

• We will notify you via in-site notification, the official website or related media release within 7 business days.


We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

 

CAN SPAM Act

 

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

 Send information, respond to inquiries, and/or other requests or questions

 Process orders and to send information and updates pertaining to orders.

 Send you additional information related to your product and/or service.

 Market to our mailing list or continue to send weekly newsletters to our clients after the original transaction has occurred.


To be in accordance with CANSPAM, we agree to the following:

 Not use false or misleading subjects or email addresses.

 Identify the message as an advertisement in some reasonable way.

 Include the physical address of our business or site headquarters.

 Monitor third-party email marketing services for compliance, if one is used.

 Honor opt-out/unsubscribe requests quickly.

 Allow users to unsubscribe by using the link at the bottom of each email.


If at any time you would like to unsubscribe from receiving future emails, you can email us at

privacy@iliferobot.com and we will promptly remove you from ALL correspondence.

 

Contacting Us

 

If there are any questions regarding this privacy policy, you may contact us using the information below.

http://www.iliferobot.com/

Shenzhen, Guang dong 518111

China

privacy@iliferobot.com


DPR:Florian Zumbusch,E-mail:fzumbusch@robovox.eu

DPO: Baron Ning,E-mail:baron@iliferobot.com(ILIFE Brand)

Amanda Xu,E-mail:sales10@china-ilife.com(ODM Business)





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